I volunteer every week to help people deal with their computer problems – laptops, tablets, phones, etc. I am struck by how poorly much of the standard commercial off the shelf stuff performs for normal, not very technical people. Based on personal experience, I wish that more people knew of the option of buying a laptop or desktop machine that just works and is well supported. That option is buying a machine from System76. These devices come loaded with Ubuntu Linux. I have recently bought one and am quite pleased. There are other sources for such devices, and I am not paid to promote System76 products. I just wish that more people knew that they have an option other than the type of stuff seen in typical big box stores.